Smartine User Guide
Everything you need to know about using Smartine for AI-powered website crawling and intelligent chatbots
1. Create Your Account
• Sign up with your email address
• Choose a secure password
• Verify your email to activate account
• Complete your profile information
2. Create Your First Website
• Click "Create Website" in dashboard
• Enter your website URL
• Give your chatbot a name
• Select pages to crawl
Pro Tip
We'll crawl your entire website automatically. For best results, ensure your important pages (services, products, help pages) are publicly accessible and well-structured.
What Gets Crawled
• Text content - All visible text on pages
• Headings - H1, H2, H3 for structure
• Lists - Bullet points and numbered lists
• Links - Related page navigation
• Meta data - Page titles and descriptions
• FAQs - Questions and answers
Crawling Process
1. Submit your website URL
2. AI scans and extracts content
3. Content is chunked and indexed
4. Review extracted content
5. Test chatbot responses
6. Deploy when ready
Processing Time
Crawling time depends on the number of pages. Small sites (5-10 pages) take 1-2 minutes, while larger sites may take 5-10 minutes.
Customization Options
• Appearance - Colors, position, size
• Behavior - Greeting message, tone
• Response style - Formal, casual, technical
• Language - Multiple language support
• Branding - Logo and company name
• Fallback - Contact info when uncertain
Testing Your Chatbot
1. Use Test Chat in dashboard
2. Ask common customer questions
3. Verify answer accuracy
4. Check response time
5. Test fallback scenarios
6. Refine based on results
Best Practice
Test your chatbot with at least 10-15 different questions before going live. This ensures it can handle various query types accurately.
Organization
• Create folders and categories
• Tag content for easy search
• Sort by date, name, or type
• Search across all content
Sharing & Collaboration
• Share individual files
• Create shareable links
• Set access permissions
• Collaborate with team members
Search Tips
Use keywords, file names, or content text to quickly find what you're looking for. Advanced filters help narrow down results.
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Minutes Explained
Minutes represent AI processing time for generating responses. A typical query uses 5-15 seconds. Premium plans offer plenty for most businesses.